Privacy Policy – Lotus Mobile Bar
Effective Date: 22nd February 2026
At Lotus Mobile Bar, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We collect both personal and non-personal information when you interact with our website or services, including but not limited to:
Personal Information:
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Name, email address, and password
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Login information
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Comments, feedback, product reviews, recommendations
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Payment details (including credit/debit card information)
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Communications with our team
Non-Personal Information:
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Internet Protocol (IP) address
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Device and connection information
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Page response times, session length, page interactions, and navigation methods
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Purchase history
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Aggregated statistical data
2. How We Collect Information
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When you conduct a transaction on our website (e.g., booking a bar service), you provide personal information such as name, address, and email.
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We may use software tools to measure and collect session information to improve our services.
3. Why We Collect Your Information
We collect and use your information for the following purposes:
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To provide and operate our services.
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To provide ongoing customer assistance and technical support.
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To contact you with service-related notices or promotional messages.
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To create aggregated statistical data to improve our services.
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To comply with applicable laws and regulations.
4. How We Store, Use, Share, and Disclose Your Information
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Our website is hosted on Wix.com, which provides secure data storage and manages databases and applications on our behalf.
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Wix.com stores your data on secure servers behind a firewall.
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All payment gateways used comply with PCI-DSS standards, ensuring secure handling of credit card information.
5. How We Communicate with You
We may contact you via email, telephone, text, or postal mail to:
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Notify you regarding your account
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Troubleshoot or resolve disputes
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Collect fees or payments owed
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Request feedback via surveys
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Provide updates about our company and services
6. Cookies and Tracking Tools
We may use cookies and other tracking tools to enhance your browsing experience, improve our website, and analyze visitor activity.
7. Your Rights
If you no longer want us to process your data or wish to access, correct, amend, or delete your personal information, please contact us:
Email: privacy@lotusmobilebar.co.uk
Mail:
Lotus Mobile Bar
1 Belton Gardens
Stamford, Lincolnshire
PE9 2WX
8. Privacy Policy Updates
We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon posting to the website. Material changes will be highlighted on the site so you are aware of how your information is used.